GE 11.6KBTU 9.5EER 230V ELEC ESTR Review

I purchased the ac thought maybe the first one was faulty only to return it and get another and still not have cold air.Only GE in Canada answers the phone.US only gets automated system to schedule service call.I have scheduled the service call, wish me luck.The manual is difficult to understand and all online manuals do not load.Very frustrating product with no immediate customer service. Also the dimensions of the product described in store are different then the actual product.

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Product Description:
GE Wall Air Conditioner - AJCQ12DC. 11,600 BTU. 9.5 EER. 230.208 V. 15 Amps. Electronic Control Type. Electronic Controls With Remote. Electronic Digital Thermostat. Four-Way Air Direction. Soft Grey Finish

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